Sales Support Executive - 0346

Job Description

• Provide data and guides to help the sales team
  
• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
  
• Develop and monitor performance indicators
  
• Manage sales tracking tools and report on important information
  
• Keep record of sales trends
  
• Liaise with account managers to develop specific sales strategies
  
• Stay up-to-date with new product and feature launches and ensure sales team is on board
  
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
  
• Suggest sales process improvements
  

Job Requirement:

• Hands on experience with ERP and CRM systems
  
• Proven work experience as a Sales support specialist or Sales support associate within the freight and logistics industry preferably
  
• Proficiency with MS Office Suite, particularly MS Excel
  
• In-depth understanding of sales principles and customer service practices
  
• Excellent communication skills
  
• Analytical and multitasking skills
  
• Teamwork and motivational skills
  
• BS degree in Marketing or associates degree in relevant field a plus
  

Other:

• 1 Way Transport provided at Jurong East Mrt (8.15am)
  
• VB provided
  
• Medical Claim
  
• Monday - Friday, 8.30am to 5.30pm
  

Manfield Employment Services Pte Ltd (Lic. No:
95C2823)

Posting Personnel:
Tan Kah Lee

EA Personnel Reg No.:
R23116010