Senior Executive (Japanese Marketing)

Senior Executive (Japanese Marketing)

PRIMARY FUNCTION

To provide quality customer service and maintain existing business as well as to develop new business. To implement and co-ordinate annual marketing targets to achieve budget both for the top-line and bottom-line. To enhance productivity and activate the team through the empowerment to subordinates by implementing proper instruction and guidance.

JOB DESCRIPTION

• To ensure regular visits to client’s premises at least once a year or more as to make sure client’s demand/need as well as to enhance relationship with clients.
  
• To quote any risks within underwriting guidelines
  
• To review all renewal policies &
  to recommend new cover (if any) and to improve cover if necessary
  
• To review coverage and rates for unfavourable loss ratio clients, and to take necessary measures together with Claim Division timely when needed
  
• To follow-up all renewals to ensure policies are being renewed
  
• To co-ordinate with internal divisions on documents, claims and other matters
  
• To attend to all client’s enquiry &
  complaints
  
• To assist &
  attend to queries from the subordinates on administrative issues
  
• To assist in premium collection within 60days premium warranty period
  
• To prepare reports for marketing committee meeting
  
• To ensure that all documentations comply with the COP standards
  
• To take care of IT related issues when needed
  
• Proper instruction and training to officers and admin assistants
  
• Any other marketing duties assigned by assistant managers and above
  

EDUCATION / PROFESSIONAL QUALIFICATION

• Mandatory:
  BCP, Com GI, PGI, Health
  
• Diploma/Tertiary education and/or ACII or other insurance diploma
  

EXPERIENCE &
ANY SPECIFIC SKILLS SETREQUIRED

• Minimum 3 years working experience in the general insurance industry