Senior System Engineer

ViewQwest is one of the fastest growing and dynamic brands in Singapore and Malaysia’s telecommunications industry. We strive to always be better by delivering consistent and outstanding service to our customers. Not only do we believe in our products and services, we are also passionate and proud of the work that we do.

Be part of the team that bring #BetterBroadband to everyone! Be Better, Join the Fastest!

As a Senior System Engineer, you will oversee the organization’s system infrastructure. You will provide leadership to the team and deliver mission-critical infrastructure ensuring the highest level of availability, performance, and security.

Responsibilities

• Manage ViewQwest backend information systems. Plan, build, and optimize infrastructure setup, design, and performance.
  
• Act as L3 support for systems operational issues. Drive for root cause analysis and resolution according to SLA.
  
• Oversee IT support systems (Microsoft PowerApps, Endpoint protection, Patching management). Define, implement, and manage internal IT processes and policies.
  
• Act as L2 support for IT-related issues and requirements from customers.
  
• Provide support to the sales and product teams on solution proposals for customer requirements.
  
• Work closely with internal departments – such as Network Engineering, Information Systems, and R&
  D – to ensure the delivery of engineering projects.
  
• Conduct budget planning for Opex/Capex.
  

Qualifications/Requirements

• Diploma or Degree in Computer Science, Information Technology, Engineering, or a related field.
  
• Minimum 5-8 years of relevant experience, with some supervisory experience being advantageous.
  
• Minimum 3-5 years of hands-on experience in the administration of servers.
  
• In-depth experience in Linux administration at an expert level. Strong understanding of High Availability setups for Linux/Windows applications (e.G., web, database).
  
• Experience in managing M365 services (Exchange, Azure, SharePoint, Tenant, etc.).
  
• Strong network fundamentals – IPv4/IPv6 addressing, NAT, Routing.
  
• Familiarity with endpoint protection, authentication, and access like EDR/XDR, and patch management systems like BigFix/Automox/SCCM.
  
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls, and network security is essential.
  
• Strong understanding of SAN/NAS storage and familiarity with Backup/Restore procedures.
  
• Cloud migration experience is strongly desired.
  
• Private cloud administration experience is essential – VMWare/Hypervisor.
  
• Some experience with disaster recovery planning and execution.