Service Ambassador - 6 Months Contract Renewable Hzot

Salary:
$2700

Working hours:
any 5 days (incl weekends), 8:
30am - 6pm

Location:
Orchard

Duration:
6 months

Job Description:

-To visit newly admitted patients and to ensure patient’s confidentiality at all times.

-Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

-To be able to provide service recovery for potential feedback/ complaints that are addressed

-Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

-Escalate crucial issues to Service Executive if beyond scope for service recovery

-Report and track patients whom service recovery has been provided to

Job Requirements:

-Min A level or diploma holders

-Min 1 year customer service experience

For interested applicants, please send your updated resume to:
[email protected] All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599