Shipping Executive (Airfreight Import) / Shipping Officer (Ocean Freight)
Staffking pte. ltd.
- Singapore
new offer (03/07/2024)
job description
Shipping Executive (Airfreight Import) - 5.5 Alt, up to $3500
Location:
East (Airport Cargo Area)
Job Scope:
- Serve as the primary contact for Airfreight Imports.
- Coordinate with internal and external customers to facilitate the movement of import shipments.
- Proactively track and follow up on urgent shipments.
- Communicate effectively with various stakeholders, including Warehouse, Operations, Billing, and Sales departments.
- Ensure customer expectations are met and documented in Standard Operating Procedures (SOPs).
- Conduct regular business reviews with customers, such as Monthly Business Reviews (MBR) or Quarterly Business Reviews (QBR).
- Handle ad hoc tasks as assigned by the immediate superior.
- Manage the entire process from start to finish, including resolving discrepancies.
- Address and resolve billing disputes with customers.
Shipping Officer (Ocean Freight) - 5days, up to $2800
Location:
West - Jurong East
Job Scope:
- Manage and coordinate Sea Export shipments.
- Ensure accurate customer documentation and compliance with safety procedures.
- Monitor costs, timelines, and service quality for assigned tasks.
- Prepare and process export documents and customs declarations.
- Enter data into shipping systems.
- Resolve shipment issues and ensure smooth operations.
- Communicate with customers, shipping lines, transport teams, and overseas offices.
- Keep customers informed and documentation accurate.
- Bill and collect charges from consignees or agents.
- Follow up on cargo issues with warehouses and overseas offices.
- Handle customer inquiries and complaints.
- Prepare payment vouchers, verify vendor costs, and close shipment files.
- Book shipments and check schedules with ocean carriers.
- Perform additional tasks as assigned by the superior.
Requirement:
- Diploma in logistics/supply chain related studies
- Relevant working experience
- Knowledge &
experience in handling shipping documentation
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We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)