Site Reliability Engineer (Enterprise Level Applications)

Key Responsibilities:

• Provide timely and effective technical support for application-related incidents and service requests.
  
• Troubleshoot and resolve application issues, both independently and in collaboration with development teams.
  
• Monitor application performance, identify bottlenecks, and implement performance enhancements.
  
• Conduct root cause analysis for recurring issues and implement preventive measures.
  
• Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.
  
• Maintain documentation related to application configurations, troubleshooting procedures, and known issues.
  
• Participate in application deployment and release management activities.
  
• Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.
  
• Support UAT and Interface Testing.
  

Preferred Skillset

• Java – can read
  
• Oracle Database
  
• MySQL Database
  
• Jira
  
• Excel
  
• Hosting Platform, includes but not limited to, Tomcat, JBoss, IBM Websphere/Weblogic
  

Requirements:

• Must be Singapore Citizen.
  
• Minimum 3 years relevant experience
  
• Strong technical knowledge and experience in supporting enterprise-level applications.
  
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
  
• Experience with databases and SQL query language.
  
• Familiarity with software development life cycle (SDLC) and ITIL principles.
  
• Excellent problem-solving and analytical skills.
  
• Effective communication and collaboration abilities.
  
• Ability to work under pressure and prioritize tasks in a fast-paced environment.
  
• Occasionally required to work late hours (to support application deployment) and weekends (to support UAT)