Store Manager (Furniture Retail) - 077

Responsibilities:

• Strategise and develop execution plans for the team to deliver brand, sales and service goals and targets
  
• Collaborate with management to develop budget and evaluate business financial performance regularly
  
• Build a CRM programme for the team to establish rapport and cultivate relationships with customers
  
• Monitor merchandising presentation and visual display
  
• Develop and ensure follow-through on a service recovery framework for crisis management
  
• Ensure business continuity management in retail operations
  
• Supervise, train and plan succession for employees in customer service, interior styling, sales, service and visual merchandising
  
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals
  
• Manage all controllable costs with a view to maintaining profitability
  
• Work with back of house team including Marketing to ensure the smooth running of store operations and campaigns
  
• Assist in researching and developing market opportunities and plans, understand market requirements, identify market trends
  
• Ensure the store remains clean and presentable at all times
  
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service
  

Requirements:

• Diploma or Degree in Business Management, or any related field - 3 – 5 years of retail experience
  
• Knowledge of retail management and procedures
  
• At least 2 years of experience in managing a team
  
• Have furniture experience
  
• Able to work shift, as at least 1 weekend is required per week
  

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.:
R22106909 | Fiona Jayne Yong Yee Wen