Ta Support (Aws Ms Windows Server Administration) - Contract = 12 Months

TA Support (AWS MS Windows Server Administration)

This is a 12-months contract assigned to our MNC client

Salary Range:
$5,000-$6,000

MUST HAVE:
AWS Microsoft Windows Server Administration

Job Description

Be part of the Application Maintenance Team (TA / Infra).

Perform regular application codes deployment to development environment.

Provide application product support and troubleshooting in terms of technical areas of middleware.

Provide technical system support to the various internal team who encounters system issue in development, UAT, and PROD environment.

Participate in the monthly application shakedown after monthly OS Security patching

Provide analysis and troubleshoot issues related to infrastructure / TA related issues.

Provide resolution / workaround to issues and problems reported.

Liaising with external systems in resolving production issues when necessary.

Ensure all assigned deliverables are completed on time and to the required level of quality.

Ensure service level agreements are met and escalate whenever required.

Setup new development environment when necessary with installation of various application component, products, configuration, etc.

Participate in Quality and Audit Reviews

Responsible for the production of monthly and quarterly Service Management reporting on IO Services

Provide regular status report on assigned tasks to the Service Manager

Ensure that the technical documentation are updated and reviewed timely

Involve in quarterly or bi-yearly capacity planning and system performance review

Perform monthly review or system logs (warning and errors) and resolution where required

Coordinate with internal and external team for weekly code migration to UAT and live environment and coordinate testing after deployment is performed.