Assistant Retail Manager

Responsibilities

· Assist the Manager, Operations to lead the team

· Coaching and mentoring the teams

· Ensuring smooth and efficient day-to-day operations, planning and administration

· Maintaining an overall view and close supervision of the performance

· Proactively implement initiatives to counter undesirable situations and developments e.G. increasing staff turnover rate, inadequate skill, teamwork training, and customer complaints.

· Identify and develop staff with potential for career progression

· Participate in staff motivation and retention exercise

· Overseeing and handling all staff discipline issues and cases at the locations

Requirements

· Degree or diploma holder and above with operations experience in F&
B, hospitality, or retail industry

· Excellent communication and interpersonal abilities

· In-depth knowledge of retail operations and processes

· Strong analytical and problem-solving skills with Exceptional customer service abilities

· Generous in sharing knowledge and committed to encouraging the team to deliver quality work and service

· Facilitate and raise the level of employee engagement at all locations

· Able to perform rotating shifts on flexible working hours

· Must be fully vaccinated

5 Days work week

Singapore Island wide