Client Services Executive

As the point of first contact, the Client Service Executive plays a crucial role as a representative of our organisation. The individual has to be approachable and customer oriented.

• Representing the Centre’s front-line contact with customers and referring enquiries accordingly
• Handling of registrations and careful keeping of client records, updating and maintaining of client database
• Scheduling appointments
• Handling over the counter payments, simple invoicing and settlement of accounts at the end of the day
• Tracking and maintenance of psychological test materials
• Dispense medication, top up stocks and assist with stock-keeping in clinic (upon completion of training)
• Simple secretarial support to various consultants on an ad-hoc basis
• Simple housekeeping and sanitisation of the waiting area and clinical rooms
• Other ad-hoc duties as assigned
• Administrative support to Head of Operations

Requirements:

• Diploma, GCE A / O / N Level, NITEC
• Meticulous, self-motivated, resourceful and independent individual who possesses strong administration, coordination, organisational, interpersonal and customer service skills
• Able to multi-task in a dynamic environment
• Proficient in Microsoft Office &
  Google Workspace applications (e.G. MS Word, Excel, PowerPoint, Google Calendar, Google Docs, Google Sheet, etc.)
• Ability to work independently and as a team
• Good command of spoken and written English/Mandarin
• Able to liaise with multi-racial clients
• Relevant work experience in Healthcare/Clinic will be an advantage
• Office hours, 5.5-day work week

Work Schedule:

This job has the following work schedule:
5.5 days / week
Benefits &
Perks
This job has the following benefits:
Paid sick leave
Medical coverage
Paid Time Off (PTO)
This job is located in Farrer Park, Central, Singapore.
Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.