Customer Relations Officer

• To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints.
  
• Interact with residents to maintain good relationship.
  
• Assist on phone calls and emails to answer resident’s enquiries.
  
• Make appointment for resident to attend inspection with BSC (Building Service Centre) team.
  
• Prepare and manage correspondence, reports and documents.
  
• Liaison with consultants and HDB officers.
  
• Provide admin support to the project team.
  
• Other ad-hoc duties.
  

Job Requirements:

• 'O' level or equivalent qualification
  
• Experience in handling HDB BTO project is preferred.
  
• Proficient in Microsoft Office such as Excel, Word and Power Point.