Customer Service Officer

Frances wellness company - Orchard
new offer (04/07/2024)

job description

Job scope

  • To perform consistent high standard customer service in-store and online via platforms
  • To perform consistent high standard Customer service in store
  • Customer Loyalty programme updating and audit
  • Administrative work e.G. stock ledger, petty cash, HR
  • General and miscellaneous task, e.G. assistant to management
  • Upkeep of customer experience standard in-store and online

Job requirement

  • High customer service standard is expected
  • Able to type and communicate in basic English and Mandarin
  • Experience with Microsoft office, computer usage and mobile phone
  • Able to work in a fast-paced environment
  • Experience in service retail or Fnb industry is a bonus

Working Hours

  • Full-time &
    Part time arrangements available, flexible hours
  • Part-time arrangement - $1,400- $1,600
    • 4 day work week, 10am – 7pm
    • Or, 5 days work week, 12pm – 6pm
    • Includes 1 weekend
  • Full-time arrangement - $2,300 - $2,600
    • 5.5 day work week,
    • Weekday 10am – 7pm
    • Saturday, 10am – 3pm


Work Schedule:

This job has the following work schedule:
30 to 40 hours / week
5.5 days / week
5 days / week
3 to 4 days / week
Benefits &
Perks

This job has the following benefits:
Travel opportunities
Company equipment
Paid overtime
Training &
professional development
This job is located in Orchard, Central, Singapore.
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Customer Service Officer

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