Executive, Volunteer Management

Purpose of the Role:

Reporting to the Manager, you will play a vital role in driving volunteer management and meeting the organization’s needs through the recruitment, placement and retention of volunteers.

Key Responsibilities:

• Ensure that all donor and volunteer information is captured, stored and managed in compliance with the Personal Data Protection Act
  
• Liaise with internal and external stakeholders to develop partnerships and assess volunteering needs
  
• Organise communications internally and externally for fundraising and volunteering programmes
  
• Implement and provide support in the development of communication materials for volunteers
  
• Work with multiple agencies across different sectors in order to establish good working relationships to influence decisions about volunteering
  
• Implement volunteer management system including recruitment, training, deployment, reward, retention and recognition
  
• Conceptualise, develop and implement fundraising, volunteer programmes and profile-raising events to attract new volunteers
  
• Enhance and expand current volunteer programmes, assess new areas of development to meet organisation goals and address beneficiaries needs for new volunteer programmes
  
• Identify new trends in the volunteering landscape and utilise platforms to attract skills-based volunteering to increase organisation’s capacity.
  
• Manage budget and resources for volunteer management
  
• Conceptualize, develop &
  execute merchandizing strategy to support fundraising efforts
  
• Maintain proper records and monthly reporting of volunteer management
  
• Provide administrative support for events (including registration, tracking of expenditure reports etc).
  

Qualifications and Experience

• A degree in the relevant discipline
  
• 3-5 years experience of volunteer management
  

Competencies

• Good interpersonal and people management skills to work with people from diverse background (i.E. volunteers and colleagues)
  
• Good collaborative and stakeholder management skills to work across disciplines and sectors (i.E. SSAs, community stakeholders, corporate partners, government agencies)
  
• Ability to manage a team or work independently
  
• Events management