F&B Service Crew Team Lead

Responsibilities:

• Oversee daily operations of the front-of-house team, ensuring exceptional guest service.
  
• Train and mentor staff in customer service excellence and operational procedures.
  
• Manage scheduling, resolve conflicts, and maintain high team morale.
  
• Enforce hygiene and safety standards across all service areas.
  
• Collaborate with management to enhance service quality and efficiency.
  
• Handle escalated guest inquiries and ensure satisfactory resolutions.
  

Requirements:

• Proven experience in a leadership role within hospitality or F&
  B.
  
• Strongleadership, communication, and organizational skills.
  
• Knowledge of food safety regulations and customer service best practices.
  
• Ability to inspire and lead a team in a fast-paced environment.
  

Tyson Jay Recruitment Pte Ltd | EA License No.:
16C7954

Ivan Lim | EA Personnel No.:
R1109856