Guest Relation Officer

Responsibilities

• 
  
• Foster good working relationships between the Sales Gallery and other departments, ensuring clear communication.
  
• Maintain a professional appearance and demeanor, setting high standards for the team.
  
• Assist the Sales Manager in efficiently operating the Sales Gallery and generating reports.
  
• Address and resolve guest concerns promptly, coordinating with relevant departments.
  
• Ensure exceptional guest service by greeting and registering guests promptly.
  
• Regularly audit cash operations and report discrepancies to Finance and Sales departments.
  
• Maintain Sales Gallery facilities and assets to high standards.
  
• Manage inventory, ordering, and invoices for gallery items.
  
• Prepare necessary reports for sales and operations.
  
• Handle additional tasks as assigned by supervisors.
  
• Prepare and deliver welcome letters to hotels for overseas guests.
  
• Conduct monthly audits with the Finance team.
  
• Manage ad-hoc gallery administration tasks as needed.
  

Requirements

• 
  
• Minimum 1-2 years’ experience in customer service preferably in hospitality industry.
  
• Diploma in relevant field
  
• Must be available to work the following working hours.
  - Wednesday to Friday:
  3pm to 11pm
  - Saturday and Sunday:
  10am to 7pm
  

To apply, please visit to www.Gmprecruit.Com and search for Job Reference:
24291
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA License:
09C3051 | EA Personnel:
Arcus Ang | Registration No:
R1985843