Information Technology Manager

Company Overview:

A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.

Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we have designed a comprehensive suite of HR solutions – Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment &
Business Process Outsourcing, Flexible Employee Management – to help digitise and transform HR.

Since 2004, we have built an extensive network spanning globally, spanning across 16 countries (and growing). To date, we have served 1,600+ clients, servicing 230,000+ headcounts, in over 12+ industries. Overall, our global reach means we can serve your needs in a more targeted and effective manner!

Key Responsibilities:

· Manage and provide daily operational support on HRMS systems hosted in AWS, Aliyun or any other cloud provider, the support scope is program update, issue troubleshooting, server maintenance/upgrades/patching, etc

· Manage HRMS deployment team in Jakarta and desktop support person in Singapore.

· Manage BIPO Singapore IT assets, IT infrastructure and IT support for BIPO Singapore.

· Manage Docker/Kubernetes deployment, configuration, scaling, and management of containerized applications.

· Design, build and maintain the software development pipeline automation with its related tool sets to enable Continuous Integration (CI) and Continuous Deployment (CD).

· Design and implement the infrastructure and operating environment for container based microservices that meet the agreed high availability, performance, and security requirements.

· Perform IT operational activities/tasks and lead IT projects as assigned. Participate in respond to incidents (IT security/IT Infra).

· Support business team respond to client IT questions (join client meetings, complete IT questionnaires).

· Ensure BIPO Singapore IT operations compliance to applicable information security and data protection standards (e.G., ISO27001) and BIPO IT Policy and Procedures.

Requirements:

· Diploma or bachelor’s degree in information technology or equivalent field of study

· Minimally 3 years management experience for IT infrastructure team.

· Minimum 3 years of relevant work experience, with hands-on operational and governance experience in AWS or Aliyun infrastructure, possess AWS certifications, preferably professional certifications (Solution Architect, DevOps Engineer).

· Experience in a Linux environment include deployment, configuration and tuning.

· Familiar with Kubernetes and Docker, including installation, deployment, configuration and optimization.

· Proficiency in scripting language (Shell / Python) for operation and maintenance automation.

· Expertise in CI/CD tools and practices and configuration management tool

· Good to have experience with Microservices based applications traffic routing

· Familiar with the implementation and configuration of monitoring such as Prometheus;

· Hand on Experience in GitLab/Wiki/LDAP related technologies.

· Working knowledge for sever, network, database, storage and other key infrastructure areas

· Possess good problem-solving skillset, resourceful, well-organized, efficient and detail oriented

· Be contactable for after-office production support issues if needed

· Occasional oversea travel to other regional BIPO offices required

· Fluency in English and Chinese