Lead Product Manager

Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs:
Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
Get to know the team
APEX - or Automation &
Platform Excellence - is a centralized platform team that builds &
maintains Grab's core infrastructure, the foundational technology stack that fuels our products. We're deeply immersed in various domains, including the Developer Experience, Infrastructure Foundations and Reliability engineering. Our mission? To be the driving force behind our product development teams, enabling Grab to churn out value swiftly and safely.
Get to know the role
Creating a top-tier engineering experience is fundamental to Grab's success. With thousands of engineers supporting a vast technology footprint (several apps, 1000+ microservices and databases, 100s of tools), it is vital for us to enable all our development teams to swiftly, reliably, and securely build &
run high-quality products. This demands a well-oiled infrastructure platform that allows us to achieve these goals at Grab's ever growing scale and complexity.
As a Lead Product Manager for Infrastructure Platforms at Grab, you will leverage your technical and quantitative skills, customer-centric mindset, empathy, and collaborative approach to drive innovation and deliver well thought-out platform products and solutions - all geared towards creating Grab's industry leading engineering platform. You're committed to being the 'context leader' of your space, while mastering product skills and continually improving yourself through hands-on experience and learning. You will be backed by dedicated teams of engineers, product designers, data scientists, and internal stakeholders.
The Day-to-Day Activities

• Strategy:
  Take ownership of Grab's platform engineering product roadmap &
  strategy by closely collaborating with the Platform Engineering teams
• Define problem spaces, prioritiziation &
  corresponding success metrics, including Key Performance Indicators (KPIs) and OKRs, to guide our teams.
• Collaborate with our customers - Establish a deep understanding of our platform &
  its users - primarily Grab's engineering teams - to comprehend their challenges &
  derive key insights
• GTM &
  Product Evangelization - Market, sell, and grow the adoption of products and their associated features. Along the same vein, frequently sell the efforts of the engineering team in the form of solved problems to users and tangible outcomes to stakeholders and leaders.
• Context Setting &
  Stakeholder Management:
  - Stay on top of organisational &
  leadership priorities, being connected to leaders &
  key stakeholders as we build. Pair this up with user insights and priorities to offer teams the right requirements and direction
• Introduce best practices and thought leadership in production engineering to elevate Grab's capabilities.

The Must-Haves

• At least 5 years of relevant experience in Product Management, in a technical context.
• At least 7 years of experience overall in Product Development as a technical contributor (Architects, Engineers, Product Analysts welcome!)
• M.S. or Bachelors degree in Engineering, Computer Science, or other quantitative fields.
• Strong storytelling skills:
  possess the ability to distill complex insights into a compelling and concise narrative.
• Effective communication and relationship management with partners from both technical and non-technical backgrounds
• Proficiency in extracting insights from data and summarizing key takeaways.
• Excellent judgment, critical thinking, and decision-making abilities.
• An adaptive mindset, quickly acquiring technical skills and being highly effective across various products due to a strong product management background.
• Capacity to define intricate business problems and articulate requirements spanning multiple product/project areas and teams.
• The ability to combine meticulous attention to detail with swift execution.

Preferred qualities &
qualifications:

• Familiarity with distributed systems, especially microservice architectures (e.G., Kubernetes, service meshes), is highly desirable.
• Experience in managing infrastructure or reliability products with public cloud technologies is a plus.

Additional Information
Grabber Cultural Qualities

• Effective communicator to both technical and business audiences.
• Passionate about solving problems - possesses a relentless need for investigation and data exploration.
• Results and detail-oriented, with strong intuitions on how to solve problems creatively and quickly.
• Self-Starter. Ability to work independently and drive own projects.
• Ability to deliver on tight timelines and move quickly with cross-functional teams to execute on decisions while maintaining attention to detail.

Our Commitment
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make each Grabber unique.