Level 2 Support Engineer

We are seeking a Level 2 Support Engineer to join our team, responsible for ensuring the smooth operation of our IT systems and infrastructure.

• Proficiency in troubleshooting PC issues, diagnosing hardware and software problems.
  
• Experience troubleshooting internet connectivity issues, ensuring reliable network operations.
  
• Basic knowledge of IT infrastructure components such as servers, networking equipment, and storage systems.
  
• Familiarity with Microsoft support tools and applications.
  
• Ability to recommend and implement security measures to safeguard company assets and data.
  

2. Requirements:

· Minimum of 2 years of experience in IT, with a proven track record in troubleshooting PC and internet issues, and knowledge of IT infrastructure and Microsoft support.

· Ability to work independently.

· Must have good communication skills, to effectively interact with team members and stakeholders.

3.Work days/ hours:

- Monday, Wednesday, Thursday:
on site.

- Tuesday, Friday:
offsite.

4.Salary range:
$3000-$3500

If you are passionate about technology and have the skills to support our team, we encourage you to apply.

Gladwin

EA No. 23C1599

EA Personnel no. R1768774