Manager, Alumni Services

Job Purpose:

• To manage a team of Programme Executive for outreach to APSN Alumni.
  
• To manage projects related to APSN Alumni.
  

Key Responsibilities:

Administration

• Submit monthly reports to Deputy Director
  
• Manage Event/Activities/Short Courses Projects
  
• Manage assessment of the alumni
  
• Update of Alumni Database in StudentLink
  
• Manage StudentLink to track and keep in touch with Alumni
  
• Prepare for audits, inventory management and continuous improvement projects
  
• Ensure administrative duties for Event/Activities/Short Courses are discharged
  
• Manage Alumni Professional Partners
  

Alumnus Programmes &
Well-Being

• Oversee alumni activities
  
• Oversee and work with volunteers to improve the quality of Alumni programme
  
• Manage a team of Programme Coordinators
  
• To drive community engagement initiatives
  
• Work with stakeholders such as caregivers, government agencies and relevant social service organisations to provide holistic support to Alumni
  

Programmes/ Activities/ Events

• Manage, Plan and run Event/Activities with partners
  
• Outreach management to APSN Alumni
  
• Engage Alumni for APSN Centre enrolment
  
• Manage Marketing and Branding for Event/Activities with HQ CP Team
  
• Work with Professional Partners, Allied Professional and Job Coaches to facilitate training/job placement
  
• Manage and meet aligned objectives for each Event/Activities
  
• Manage Alumni Professional Partners and Volunteer for Event/Activities
  
• Manage Case Management with Allied Professional &
  Job Coaches
  

Financial

• Manage Financial Assistance Scheme for APSN Alumni
  
• Manage Budget Planning and use of budget effectively
  

People

• Work with stakeholders that include trainees, their families, Professional Partners, Allied Professional, Job Coaches, instructors, alumni service team and Deputy Director.
  
• Able to seek out new corporate partners and grow existing partnerships to achieve the Alumni’s vision and mission.
  

Job Requirements:

• Degree in any field, counselling preferred and be able to perform one or more of the following:
  
  
• Passionate about making a difference to improve the lives of others in the community
  
• Take initiative and believe in creative thinking
  
• Good communication skills, team player and presentation skills
  
• Able to work independently and as a team
  
• Experience in Special Educational sector is a plus
  
• Experience in managing partners
  
• 5 years of experience managing teams in an Alumni environment
  
• Proven track record in seeking out new business relationships and enhancing existing ones, including stakeholders (internal &
  external) management
  
• Demonstrate empathy
  
• Able to collaborate and effectively lead both internal teams and external team of volunteers
  
• Excellent people management skills
  
• Able to hone new and existing business/partnership relationships
  
• Must be able to work on select Saturdays