Operation Manager

Report to Head of Department

Oversee and Manage Operations:
Ensure the outlet runs efficiently and profitably in alignment with branch standards, meeting the expectations of employees, the company, and customers.

Assist Manager in Supervision:
Help supervise the control of food products, beverages, inventory, and labour costs to keep operational expenditures within budget.

Plan and Coordinate Production Activities:
Organize, review, and manage production activities to ensure workplace safety.

Compliance with Regulations:
Ensure the business adheres to health and food safety regulations and maintains cleanliness in the Central Kitchen.

Maintain Food Quality:
Ensure the quality of food meets the required standards.

Foster a Positive Work Environment:
Exhibit a positive attitude, proactiveness, common sense, and good teamwork while maintaining the ability to work independently.

Baking Duties:
Perform baking tasks as needed.

Administrative Responsibilities:
Handle administrative tasks such as cash management and waste management.

Staff Scheduling:
Schedule staff shifts to ensure adequate staffing levels.

Task Assignment:
Assign specific tasks to outlet employees.

Enforce Service Standards:
Uphold the company's service standards.

- Request repairs and maintenance to equipment or other areas of outlet

Job Requirements:

- At least 3 Year(s) of working experience in the related field and industry.

- Long hours of standing during the working shift.

- Polite manner, energetic, cheerful, and hardworking.

- Self-discipline and self-motivated and enjoys interacting with people and serving customers