Sales Support/Administrator

We are seeking a dynamic and results-driven Sales Executive/Representative to join our sales team. The Sales Executive/Representative will play a key role in driving revenue growth by identifying new business opportunities, building relationships with clients, and closing sales deals. This role requires strong sales acumen, excellent communication skills, and a passion for delivering exceptional customer service.

We are seeking a detail-oriented and proactive Sales Support/Administrator to join our sales team. The Sales Support/Administrator will play a vital role in supporting the sales process by providing administrative assistance, managing customer inquiries, and ensuring smooth order processing. This role requires strong organizational skills, excellent communication abilities, and a customer-centric approach.

Key Responsibilities:

1. Customer Inquiry Management:

• Receive and respond to customer inquiries via phone, email, or in-person.
  
• Provide information about products/services, pricing, and availability to prospective clients.
  
• Coordinate with the sales team to address customer inquiries and ensure timely follow-up.
  

2. Order Processing and Documentation:

• Process sales orders accurately and efficiently using the company's ERP software or order management system.
  
• Prepare sales quotations, invoices, and purchase orders as needed.
  
• Ensure all sales-related documentation is complete, accurate, and properly archived.
  

3. Sales Support and Coordination:

• Assist sales representatives with administrative tasks, such as preparing sales presentations, proposals, and reports.
  
• Coordinate with other departments (e.G., accounts, operations) to ensure timely order fulfilment and delivery.
  
• Collaborate with the sales team to resolve customer issues, concerns, or escalations.
  

4. Database Management and Reporting:

• Maintain customer databases and CRM records, ensuring data accuracy and completeness.
  
• Generate sales reports, forecasts, and performance metrics for the sales team and management.
  
• Analyse sales data to identify trends, opportunities, and areas for improvement.
  

5. Administrative Support:

• Provide general administrative support to the sales team, including scheduling meetings, managing calendars, and preparing correspondence.
  
• Assist with sales-related events, trade shows, and promotional activities as needed.
  
• Perform other duties and responsibilities as assigned by the sales manager or team lead.
  

Required/Preferred Qualifications:

• Diploma or equivalent, in Business Administration, Marketing, Engineering, or a related field.
  
• Minimum of 2 years of experience or proven experience in sales support or administrative roles, preferably in the M&
  E or construction industry.
  
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM/ERP software.
  
• Excellent communication and interpersonal skills.
  
• Strong organizational and time management abilities.
  
• Attention to detail and accuracy in data entry and documentation.
  

How to Apply:

If you are an organized and customer-oriented professional looking to support a dynamic sales team, we encourage you to apply.

Linkgas Engineering is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.