Sales Support Engineer

• MNC
  
• Location:
  Upper Thomson
  
• Monday - Friday:
  8:
  30 AM - 5:
  30 PM
  
• 18month contract potential to convert to perm
  

Our client, a market-leading actuator manufacturer and flow control company. They have established manufacturing facilities and a global network of local offices and agents, providing worldwide service. They specialize in the Oil &
Gas, Marine, Power Generation, Mining, and Water &
Sewage industries.

Responsibilities:

• Provide exceptional levels of customer service.
  
• Respond swiftly and accurately to all customer queries within pre-agreed timescales.
  
• Produce sales quotations, pre-qualification documents, technical proposals, and any other required information for customers or potential customers.
  
• Deliver high levels of customer satisfaction at all times.
  
• Accurately record and timely manage quotations to maintain departmental KPIs.
  
• Ensure the accuracy of quotations, technical documentation, customer purchase orders, and related documents before issuing to Contracts for booking.
  
• Follow up on outstanding quotations within pre-agreed timescales and report accordingly.
  
• Maximize the potential of key accounts and develop new business with existing and new customers.
  
• Use existing procedures to solve routine or standard problems.
  
• Work under the supervision and direction of the Inside Sales Supervisor or Customer Service Team Leader.
  

Requirements:

• Degree in Engineering or a related technical qualification (or equivalent)
  
• Experience with ERP systems.
  
• Strong customer service experience, typically 2 years in a relevant role involving basic concepts and procedures.
  
• Basic engineering or technical knowledge.
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.:
04C4294

EA Personnel:
Chua Xue Min (Joesefyn)

EA Personnel Reg. No.:
R23113090