Senior Sales Manager

Responsibilities

• Attends major functions (i.E., trade shows and promotional events) that deal specifically with his/her market areas.
  
• Establishes and maintains files on major activ e accounts within his/her market areas
  
• Promotes and produced sales leads for other Millenium &
  Copthorne hotels.
  
• Plans sales trips to major market areas.
  
• Provides feedback to the Senior Sales Managers/ Director of Sales on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his/her market areas.
  
• Responsible to monitor an assigned competitor/s and provide regular feedback.
  
• Arrange familiarization/ sites inspections trips to hotel by major clients.
  
• Disseminates sales related information to other departments as appropriate.
  
• Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, contacts written communications.
  
• Attends all pre/post-conference meetings, as required, arranged by the Meeting Services department.
  
• Performs all duties and responsibilities in a timely and efficient manner.
  
• Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
  
• Maintains professional business confidentiality.
  
• Performs related duties and special projects as assigned.
  

Requirements

Candidates with more years of experience may be considered for the senior managerial position.

• At least 3 years management experience with international hotel chain particularly in Sales &
  Marketing/Catering Dept.
  
• Minimum Certificate / Diploma in Sales &
  Marketing
  
• Fluent in written and spoken English
  
• Good command of local dialects, Mandarin/Malay language
  
• Knowledge with Microsoft Office.
  
• Able to thrive in a highly competitive environment.
  
• Able to manage large and diverse staff in a localised setting.
  
• Possess essential and decisive leadership traits and be able to impart knowledge to junior employees.
  
• Demonstrate a strong customer service mindset.
  
• Well groomed, presentable and able to articulate ideas well.