Customer Service Coordinator

Job Responsibilities:

• Answer phone calls and handle customer enquiry.
  
• Assist in preparing quotations and order processing.
  
• Monitor delivery and liaise with customers.
  
• Follow up on enquiries and on time payment by customers.
  
• Maintain good rapport and improve good customer relations.
  
• Ensure all enquiries and orders are processed, checked,documented and filed.
  
• Any ad hoc duties as assigned.
  

Requirement:

• N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role
  
• Candidate with Engineering or Technical background will be preferred
  
• Proficient in Microsoft Office
  
• Attentive to details, effective follow up skills and customer oriented mindset
  
• Good interpersonal and communication skills
  
• 5 working days per week
  
• Working location :
  Joo Koon
  

Intensive in house training will be provided to those without relevant working experience