It Support Engineer

Job Description of Technical Support Specialist

• User account management, Active Directory support
  
• Applications support and troubleshooting
  
• Schedule and manage installations, preventive maintenance, repairs of IT hardware
  
• To work with team, vendors, user and peers to resolve any issues.
  
• Demonstrates technical skill competence
  
• Maintain excellent client relationships
  
• Provide on remote and site support if necessary
  
• Successful applicant will be stationed at client's location (a major transport operator)
  
• Primary work location will be in Bishan.
  

Job Requirement of Technical Support Specialist

• Excellent verbal and written communication skills
  
• Willing to pick up new skills
  
• Ability to work independently and in team environment, resourceful with good initiative and discipline
  
• Ability to work cooperatively and communicate effectively
  
• Ability to plan and ensure job complete according to schedule
  
• Knowledge of general computer hardware and software applications
  
• Proficient in M-Office (Excel, Word, Powerpoint, Outlook, etc.)
  
• Software development and technical support experience a plus
  
• Knowledge in C, C++, .Net or java a plus
  
• Basic MSSQL knowledge preferred